At Smart English Lab, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you enrol in our IELTS Online Course. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect:

When you enrol in our course, we may collect the following information:

  • Personal Information: Name, email address, phone number, and payment details.
  • Usage Data: Information about how you access and interact with our course platform (e.g., IP address, browser type).

2. How We Use Your Information

The information collected is used for the following purposes:

  • To process your registration and provide access to the course and send the PDFs to you.
  • To communicate updates, notifications, and support services.
  • To improve our course content and user experience.
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Trusted third parties assisting in payment processing or technical support.
  • Legal Authorities: When required to comply with legal obligations or protect our rights

4. Sharing Your Information

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for data usage at any time.
  • Lodge a complaint with relevant authorities if you feel your privacy rights are violated.

6. Cookies and Tracking Technologies

We may use cookies to enhance your browsing experience and analyse course engagement. You can control cookie preferences through your browser settings.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be notified via email or on our platform, and the updated policy will take effect immediately.

8. Contact us

If you have questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@smartenglishlab.com
  • Phone: 9316333404
  • Address: SCO-361, top floor , Sector -44D, Chandigarh

By enrolling in our IELTS Online Course, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

This Privacy Policy is compliant with applicable data protection laws.